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Position Summary: The Bartender is responsible for providing the guests with courteous and professional service in order to increase revenue for the cruise line using up-selling techniques, and meet and exceed sales targets.

• Position Title: Bartender
• Department: F&B Sub-Department: Bar
• Reports To: Assistant Bar Manager Bar Manager
• Direct Reports: Bar Waiter

Essential Duties and Responsibilities

Operational

• •Mix drinks, cocktails and bar beverages as ordered and in compliance with company standards.
• •Fill orders placed by bar waiters/waitresses in a prompt and efficient manner.
• •Maintain clean and orderly lounges/bars.
• •Responsible for beverage costs and stock in assigned area.
• •Conduct end of cruise inventories, checking par levels with the Assistant Bar Manager. Conduct spot checks throughout all bars at any given time.
• •Prepare requisitions for supplies based on set par level , using the empty-for-full replacement system.
• •Ensure proper rotation of stock (First In – First Out).
• •Ensure that the bar has a copy of the daily Cruise News.
• •Know the daily specials and special promotions.
• •Know menu for assigned bar, and explain and suggest drinks to guests.
• •Provide personalized service, remembering guest names and preferences.
• •Adhere to the drinking age policy for vessel.
• •Transport stock to various bars when necessary.
• •Assist in the Stores during loading.
• •Attend weekly bar staff meetings and training sessions, as required.
• •Work at special parties and private functions.
• •Conduct general cleaning and maintenance according to Shipsan, the European sanitation program and USPH standards.
• •Handle all ship equipment with care and reports any faulty/broken equipment.
• •Project a favorable image of Marella Cruises.
• •Assist management with coaching and introduction of new personnel.
• •Maintain professional appearance to meet the following standards:
• •Clean and ironed uniforms.
• •Nametag visible at all times.
• •Showers at least twice a day
• •For males:
• • Hair must be well-groomed and above the collar.
• • Facial hair is not allowed in the Bar.
• • Sideburns should not be lower than the ear lobe.
• • No earrings are allowed for male employees.
• • Personal jewelry should be kept to a minimum.
• • All shoes are to be enclosed at the toe and heel.
• •For females:
• • Hair must be kept away from the face.
• • Ladies should wear a dark-colored scrunch to tie back hair.
• • Makeup should be tasteful and minimal.
• • Personal jewelry should be kept to a minimum.
• • Ladies may wear small earrings and one ring per hand.
• • All shoes are to be enclosed at the toe and heel.
• • Ladies heels are to be no higher than 1 inch